Frequently Asked Questions
We have compiled a list of some of our most Frequently Asked Questions here. We hope this information is helpful. As always, we welcome your comments, questions and suggestions.
Is it safe to enter my credit card information on your website?
What Credit Cards do you accept?
Do you charge tax?
Do you offer discounts?
Will you sell my email address?
Do I have to create an account to shop at Bare Threads Online?
When will my order ship?
Can I return my order if I am not happy?
Is it safe to enter my credit card information on your website? Yes. Bare Threads Online has partnered with Authorize.Net, a leading payment gateway since 1996, to offer safe and secure credit card transactions for our customers. The Authorize.Net Payment Gateway adheres to strict industry standards for payment processing, including: · 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions. · Industry leading encryption hardware and software methods and security protocols to protect customer information. · Compliance with the Payment Card Industry (PCI) Data Security Standard. www.barethreadsonlline.com is registered with the Authorize.Net Verified Merchant Seal program. Back to Top |
What Credit Cards do you accept?We accept Visa, Mastercard, American Express, and Discover. You may also pay with your Paypal account.Back to Top |
Do you charge tax? Tax is charged for California customers only, due to the fact that our physical location is in the state of California . Back to Top |
Do you offer discounts? In addition to the low sale prices on many of our items, we occasionally send coupons to shoppers who have signed up for our mailing list. Back to Top |
Will you sell my email address? Absolutely not. We collect email addresses only for the purpose of sending our customers coupons and updates. We never sell or rent the email addresses we collect from our customers.Back to Top |
Do I have to create an account to shop at Bare Threads Online? No. You can add items to your shopping cart and check out without ever creating an account or password. You have the option of creating an account with us, and your customer information will be saved for future shopping trips. However, for your security we do NOT save your credit card number.Back to Top |
When will my order ship? Orders placed Monday through Friday generally ship within a day. Orders placed on weekends or holidays will ship on the following business day. You will receive a confirmation email when your order leaves our premises. Click here for more information about shipping costs and procedures.Back to Top |
Can I return my order if I am not happy? Absolutely! We want you to be happy with your purchase. If for any reason you are unsatisfied, please return your item to Bare Threads for exchange or refund. All items must have original tags attached and be in new and unworn condition. Accessories such as sunglasses, candles, and jewelry must be in new, unused condition to be processed for a refund. When making a return, please complete the return/exchange form included with your order and place it with the item you are returning. Please include your packing slip with your return. If you are making an exchange for a different item, Bare Threads will credit the original shipping price, if applicable, to the new order. Please ship the item(s) to: Bare Threads Online 1307 E. Prosperity Avenue Tulare , CA 93274 We recommend using a shipping service that offers a tracking number. Bare Threads is not responsible for returns that are lost during shipping, or that do not have an identifying packing slip attached. Back to Top |
